Refund Policy

This policy outlines how Skylartech Limited handles cancellations, rescheduling, and refunds for training, certification prep, and consulting bookings.

How much is refunded depends on how long before the start date you cancel:

• More than 14 days

  Full refund

  Less any non-recoverable third-party fees.

• 7–14 days

  50% refund

  Or a credit toward a future session.

• Less than 7 days

  Non-refundable

  May be eligible for a one-time reschedule at our discretion.

You may request to reschedule a booked session, subject to availability, by contacting us at least 5 business days before the original date. Rescheduling is generally offered once per booking at no additional charge.

If we cancel or postpone a session (e.g. due to low enrolment or unforeseen circumstances), you will be offered a full refund or the option to transfer to a future session at no extra cost.

Where certification exam fees are collected on behalf of a certifying body (e.g. PMI), those fees are subject to that body's own refund and cancellation terms and are not covered by this policy.

To request a refund or rescheduling, please contact us with your booking reference. We aim to process eligible refunds within 10 business days.